Individual accounts only
Every resident, household member and staff member signs in with their own account. Household passwords are never shared or displayed anywhere in the product.
Security & privacy
Gate systems hold sensitive information about where people live and who visits them. These are the controls SENTRYCO implements today.
Row-level access rules
Access is enforced in the database, not just the interface. A resident can only reach their own household's records; staff are scoped to their community; each permission is granted individually.
Private ID storage
Captured government ID images go to a private storage bucket. They are never publicly addressable and are only opened through short-lived signed links for staff who hold the View Visitor IDs permission.
Minimal data collection
Approvals collect a first name, last name, visitor type, date and optional notes. Full ID numbers are never typed in or stored.
Complete audit trail
Address edits, primary-resident changes, moves, deactivations and every gate decision are written to an append-only audit record with the acting user and a written reason where one is required.
Attributed gate activity
Officers open a shift at a specific access point. Every entry, denial and unrestricted admission is attributed to that officer and that gate.
SENTRYCO does not claim any third-party security certification. Communities with a formal compliance requirement should contact us so we can document exactly which controls are in place.